Refund policy

We are committed to offering the highest quality products available to our customers but due to the nature of the products and for sanitary purposes, all sales are FINAL.  If the item was defective or damaged during shipping an exchange or replacement may be made with return of defective item. Please make sure to send your damaged or defective product back with tracking and insurance as we are not responsible for lost or stolen items while in transit.  You have to notify us within 5 days of received goods of any discrepancies. We will not be able to process exchange requests after this time. Please contact us on info@browbox.com

Return the item(s) to:

Brownude
10622 170th Street NW
Edmonton, Alberta T5S1P3